● Return / goods arrive to enjoy the right of seven days of hesitation period (note! Hesitation period is not a trial period), the returned goods must be in a new state and the packaging is complete without affecting the secondary sales, otherwise no refund / replacement will be made. Within 7 days from the date of receipt of the product, please contact our online customer service or send an email to to apply for a return / exchange naturecozys@outlook.com After-sales customer service will accept your request within 1-3 working days after receiving the message, and the freight caused by the return of the non-quality personal factors must be borne by you

● Return / confirm receipt, apply for return and exchange, customer service review, pass a user to return the goods, warehouse sign for inspection, return and exchange review, refund / replacement; return and exchange, please specify: order number, name, phone.

● The products we provide are delivered by Black Cat Delivery Service, and the delivery area is currently limited to Taiwan. The actual distribution date and return date of the goods shall be subject to the contents that we notify you separately.

● The actual use of this product is determined according to individual circumstances, and does not guarantee that every user can enjoy the effect of the promotion. If you have any questions, please contact our online customer service or contact us via email. The company has the final interpretation right.